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Xbox 360 Live 2018 Try Again Later

Fifty-fifty with the inflow of the Xbox Series X and Series S, the most common Xbox One bug live on. Microsoft's contribution to the 8th console generation saw several revisions, each fixing previous bug and introducing problems of their own. In this guide, we'll guide yous through bug you might encounter and how you can solve them beyond all of the panel revisions.

It's possible that the issue you're having isn't on the dorsum of your Xbox 1, though. If you don't see your problem listed beneath, brand sure to check our Xbox series X troubleshooting guide and our list of mutual Xbox Alive problems.

Getting in affect with Microsoft

We recommend using Microsoft'due south website to register your Xbox One. Doing so volition expedite any bug that are still covered under warranty. Registering your console besides lets you see your warranty status. If your console is under warranty, repairs are free.

Stuck on splash screen

Xbox Console Redeem Code

When fully booting, the Xbox Ane can accept a long fourth dimension — up to 10 minutes, in fact. We're referring to turning on your Xbox One from beingness completely powered off, non from residual mode. When booting, a greenish screen with the Xbox logo will hang for a few minutes before the UI comes upwards. If you've been waiting ten minutes or longer, you'll need to perform a hard reset.

Possible solutions:

Before getting to the hard reset, note that doing so will erase all accounts, salve data, and whatever other data stored on the system. If you're an Xbox Live Gold member, your save data is probably in the cloud. If you haven't had a chance to sync it yet, try powering down the panel past holding the Xbox button on the console for 10 seconds. Then, if yous have access, sync or support your save information before performing the reset. Otherwise:

  • Ability down your Xbox One by holding the Xbox button for 10 seconds. In one case powered down, hold the sync, eject, and Xbox push button on your console until yous hear two beeps (effectually 10 seconds). Release the buttons, and you'll see a factory reset bill of fare. If yous have an Xbox I S without an squirt button, the sync and Xbox push button will work.
  • Error codes E100, E200, E204, E207, E101, E102, E106, E203, E208, and E305 indicate that y'all may need to perform an offline arrangement update. You can notice total instructions on the Xbox website. In short, though, you need a USB stick formatted to NTFS, the same file organisation Windows uses. Download the update file from the Xbox website previously linked, and copy the $SystemUpdate file to the NTFS-formatted USB drive. Squirt the stick. Back at your Xbox One, perform the same button combination described above to boot into the troubleshooting menu. Plug in your USB stick and select Offline System Update.

Disc drive makes grinding sound

This problem is something that a number of Xbox One users have reported, but thankfully, they also report that information technology doesn't actually damage the disc. When you put a disc in the console's optical bulldoze, it makes a grinding sound. An error message and then reads, "Sorry we can't play that disc. Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD." Thankfully, the issue is simply present on the original Xbox I.

Possible solutions:

Microsoft has addressed this particular issue multiple times and confirmed that owners tin return the hardware. You tin can always try to repair information technology yourself if yous are familiar with optical drives, but you'll void your warranty in the process. If yous are suffering from this problem, your options are limited.

  • Render the hardware to where you purchased information technology. Microsoft addressed this trouble with launch units by giving out free games to those afflicted. It doesn't announced that the promotion is still active, but if you're hearing grinding in the disk drive, y'all can withal probably return your console. If ownership secondhand, e'er make sure to check the disc drive.
  • Contact Microsoft directly using one of the contact methods above. The company'southward back up team is arranging replacements, and in some cases volition send a new console with a game of your choice to you before y'all send your system in.

Xbox 1 won't update

Xbox One Console Won't Update Screenshot

Some users have reported bug during the mandatory update phase. When this occurs, the Xbox One won't exist able to access the bulk of Xbox One features.

Possible solutions:

This could be an outcome with the Xbox I, a problem with your internet connection, or even something on Microsoft's end. Regardless of the cause, the upshot is a system that doesn't work properly. Before you contact Microsoft, in that location are a few steps you should try first.

  • Cheque your cyberspace connection. Obvious mayhap, but any connectedness interruptions could derail the entire process.
  • Effort once more later on. If you are having an issue with downloading the update, it may just be a trouble on Microsoft's end, including too many users trying to update at in one case or server maintenance. Give it an hour or two. If the outcome persists, cheque the Microsoft Live Status page. If in that location is a known issue on its cease, Microsoft will accept a condition alert.
  • Check your hardware. Again, an obvious 1, only if you are using the wireless connexion on the Xbox 1 and receiving an fault, endeavour a wired connection via Ethernet.
  • Cycle your Xbox One. Hold down the power button for five seconds until it shuts down, then unplug the system and expect 30 seconds. Plug it dorsum in and turn it on. This clears the cache and resets the network carte.
  • If you lot are receiving a specific error message regarding updates or an online connexion in general, refer to Microsoft's network connection error list.
  • If the update still won't download, it's time to contact Microsoft.

Xbox Ane won't power on

Another issue being reported by users is that the organisation won't ability on, or if information technology does, it is for a limited fourth dimension merely and and so quickly shuts off. This could be the console itself, but it is more likely the power brick. Information technology could likewise exist the internal power supply.

Possible solutions:

The first step is always to just check to make sure everything is connected properly. Once that is done, the next step is to verify that your power brick is working properly. All Xbox I power bricks accept a light on them to signify they are receiving electrical current. If you run across a solid white or solid orange light, the ability supply is working properly. If there is no light or information technology flickers, information technology needs to be replaced. Earlier you contact Microsoft though, try these quick fixes.

  • Brand certain it is not the outlet you lot are continued to. Plug something else in, or try plugging the power supply into another outlet.
  • If the ability supply isn't receiving current, information technology's defective and needs to be replaced. If you registered your console, you lot can gild a new power supply online.
  • If the power supply is working but the Xbox One still isn't powering up, contact Microsoft directly, as it may be a defect with the organisation.
  • If the controller isn't powering on your console, attempt pressing the ability button on your console straight. Occasional syncing issues tin cause this to occur.
  • The problem could too exist completely unrelated to your console. Intermittent issues with Xbox Live has resulted in some users seeing black screens when attempting to turn their systems on. Some have establish success in disconnecting their internet in order to still play games, but the only other solution is to wait for Microsoft to resolve its own server problems.
  • You can reset the internal power supply if everything else is equally it should be. To do so, power down your console and unplug it from the wall. Await at least 10 seconds — you can wait longer, and we recommend doing so — before plugging it dorsum in.

Xbox 1 powers down unexpectedly

Xbox One Power & Settings

A small number of users have reported that their Xbox One is turning off unexpectedly. This is a divide issue from the system non powering up.

Possible solutions:

This may be a malfunction, but in that location are other causes that anyone can gear up. Before you rush off to contact Microsoft and tell them your console is broken, attempt these steps to see if the issue can be resolved on your end.

  • Check the ventilation on the system. If it is overheating, yous should become a warning bulletin before the organisation shuts downwardly. If you do, plough off the console and look at least an hour. Make certain the Xbox One has plenty ventilation and try again. If this persists, contact Microsoft.
  • Check the light on the power brick. If you notice the light is flickering or black, then this is most likely a ability outcome.
  • Cheque to run across if your Xbox One is set to turn off automatically. Head to Settings, then select Ability & Supply, so cull Plow Off Later. Choose the Don't Turn Off Automatically choice and you are set.
  • Make sure the AC outlet your Xbox One is plugged into is functioning properly.

Your TV isn't displaying the best resolution

Ryse screenshot

Microsoft has confirmed that some users may have an issue with the Xbox One automatically detecting the proper display resolution.

Possible solutions:

This is actually an piece of cake fix, but it requires a few steps:

  • From the Xbox 1 dashboard, hit the Menu push to bring up the Settings. Select Display & Sound, then select TV Resolution and choose the proper setting.
  • If yous take a relatively new TV, make sure your set has the well-nigh recent firmware. Refer to your Television owner's manual if y'all aren't sure how to do this.
  • If you lot are even so having display bug, try a different HDMI cable. This may non help, but the next footstep is contacting Microsoft.

Audio is not working properly

Xbox One Settings

In that location are a few known issues with the audio settings of the Xbox One. Thankfully none of them seem to be due to the hardware itself, and then in that location are possible fixes y'all should try earlier contacting Microsoft.

Possible solutions:

The event with the audio could be 1 of several things, ranging from a software setting to faulty connections. The bad news is you lot may need to buy a new cablevision or two (or call Microsoft and wait for a replacement), just the good news is that information technology may be every bit unproblematic as changing your options.

  • The offset stride should be to go into the Settings and select Display & Audio. From there, choose the selection that reflects your system — either HDMI or Optical — and then select the audio format that suits your system. If you don't know, select Stereo Uncompressed.
  • Let'south assume yous've confirmed everything is continued properly. If you are still having problems, it may then exist a affair of a faulty optical or HDMI cablevision. Replace it and run across if that fixes it, only keep your receipt. If information technology doesn't work, you lot can ever return the cablevision after contacting Microsoft.
  • If you are connecting your Xbox to a cable TV box, unplug everything — the Xbox One and the cable box — and and so wait thirty seconds for the cache to clear.
  • Some cable boxes have unique audio settings. Bank check with your cable provider to see if they can help.

Games won't install

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All Xbox I games need to exist installed. This process happens in the groundwork, and gamers tin generally start playing the game as the installation is ongoing. Some users have reported that the installation process is freezing, often at 0%, which means the game won't play at all.

Possible solutions:

This could be an event with the optical drive, the disc itself (assuming it is disc-based rather than downloadable), or a network connection. It may require a call to Microsoft, just there may be an easier gear up.

  • The first matter y'all should practise is make certain your console is updated with the most recent Microsoft patches. If your system is offline, connect (assuming yous have the means) and let the console do its thing.
  • If you are online, the issue may exist your connection to Xbox Live. First, unhook your Ethernet cable, or if you lot are using a wireless connectedness disable it through Settings. Then agree down the power push button for 10 seconds. Restart your system, simply don't connect online. If the installation begins normally, you lot should then be able to reconnect to Xbox Alive without issue. If the trouble continues though, contact Microsoft.
  • If it is only one game, assuming information technology is installing from a concrete disc, make sure the disc is clean and undamaged. If in that location is a noticeable chip or scratch, you may need to return the game itself.

Controller not syncing

Possible solutions:

You may take a controller get rogue over the course of your Xbox I's lifespan. Xbox forums take identified plenty of problems especially with connectivity and drifting. There are several easy methods that could maybe help you lot sync an Xbox One controller. In both cases, you'll want to make sure your controller is updated.

  • For disconnecting controllers, you'll want to brand sure your controller has performance batteries so endeavor restarting the console. If this doesn't set up annihilation, make sure that you're within the range of the Kinect. Every controller is equipped with two infrared lights that low-cal upward when your controller is out of range and is trying to reconnect. Obviously, making sure you're within range is essential to making your controller work.
  • For drifting controllers,make sure your controller is updated and has fresh batteries. Then, ability down and unplug your console. This volition empty your cache. Expect a few minutes then restart your panel. If the problem still remains, you can request to replace your controller through Xbox's online service heart.

Xbox I cannot properly read discs

While it isn't equally disturbing as hearing a disc grinding in your console, an Xbox 1 that doesn't read discs is not ideal, especially if your library primarily consists of physical games. Some users have reported consoles that neglect to read certain games, or even have a widespread trouble with reading all discs.

Luckily, isolated disc errors aren't always brought on by damaged discs, and if your disc bulldoze is having issues reading your games, it doesn't necessarily mean your console is shot. If neither of the solutions beneath work, however, you may need to telephone call Microsoft or take the disc in question dorsum to your retailer if it'south nether warranty.

Possible solutions:

  • For isolated disc read errors, ensure that the disc is non scratched or smudged. Minor corrective scratches are commonly okay, but deep scratches oftentimes signal serious, possibly irreparable damage. Utilise a soft, slightly damp cloth to clean the disc of smudges. A microfiber fabric is ideal. Believe it or non, ridding your disc of fingerprints can become a long way toward a successful gaming session. If your Xbox One however won't read the disc after you've cleaned it, endeavor inserting it into another console if you lot have access to one. From there, you can acquire if the disc is truly lacking or if your console is the culprit.
  • Forwidespread disc read errors, it's possible that the disc is not going far enough into the panel for the laser to read it. Starting time, eject the disc. At present, if your panel is on an amusement center, you lot demand to carefully motion it to an open area — but brand sure all cords and cables remain plugged in when doing and so. With the console on, tilt your console from the front to a 45-degree angle. While holding it at that place, insert the disc. This allows the disc to more easily movement into its designed position. Instead of an error message, your game should begin to boot. Because the Xbox One uses a feeding mechanism instead of a tray, the bulldoze may have a hard time pulling the disc far enough back to be properly read it as fourth dimension goes on.

Games often freeze or crash

Even loftier-tech pieces of hardware suffer slowdowns and crashes, but information technology is aggravating, especially when you're at a pivotal betoken in a game. While crashes may be related to the bugs of an individual game, or, in some cases, because of server problems, users accept reported intermittent freezing and crashing during regular gaming sessions.

Possible solutions:

Freezing or crashing could exist caused by a myriad of reasons, but at that place are ways to get back in the game quicker and possibly deter future hiccups from happening every bit ofttimes.

  • If a game freezes, effort pressing the home button in the heart of your controller to render to the dashboard. So, with the cursor still on the game icon, press theCard button (the 1 with three horizontal lines), and navigate to quit. This is a quicker method than restarting the console or going through the trouble of selecting another game just to quit out of a frozen ane.
  • If you're experiencing persistent freezing, a ability cycle may practice the trick. Press and agree the ability button on the panel for at least five seconds. Ensure that the console has been powered downwards for at least 30 seconds, and then concur the abode push button on the controller to turn your console back on. Your console will take longer to kick up, but this may fix the issue.
  • If y'all're dealing with persistent freezing or crashing while playing a specific game, deleting and reinstalling the content in question may right the problem. Get to your applications and navigate to the game that'due south giving you trouble. Afterward, press the home push button and choose Uninstall. Subsequently you uninstall the game, only navigate to your uninstalled applications in your library, and reinstall the championship. Wait for it to install and see if reinstalling the game rectifies the issue.
  • If none of these methods piece of work, you can reboot the panel's resolution settings. If yous accept a disc in the panel, remove information technology. Then, printing and hold the ability push on the console for five seconds. After the console light is no longer flashing, press and hold the power button and the disc squirt button at the aforementioned fourth dimension.
    • Expect for information technology to beep twice — this may accept as long as ten seconds. Brand sure your television is set to AV output, as this button combination alters the display resolution. When your console boots up, don't be alarmed by the lower resolution.
    • Go toDisplay and Sound in your console settings. The resolution will be 640 x 480. Change the resolution to either 1080p or 720p, whichever your Television set supports. If it's 1080p, change the video fidelity back to 50Hz. If information technology'southward 720p, modify the video fidelity to 24Hz. Afterward, insert the disc and your game should run without a hitch.
  • The problem as well could lie in the game itself. Certain titles, including Borderlands 3and Call of Duty: Modern Warfare, accept been known to crusade hard crashes on Xbox One X. An update to the game itself volition be required to address these.

Cannot connect to network or Xbox Live

Xbox Live occasionally goes down, sure, but sometimes network and Xbox Live issues crop upwardly randomly.

Possible solutions:

There are multiple means to troubleshoot your panel's online status at home. First, check the status of Xbox Live to ensure that at that place aren't any global problems plaguing connectivity. When you lot cannot connect to Xbox Live, your console will too try to troubleshoot your issue with an mistake message. These connectedness issues can be caused by a multitude of issues.

  • If your console won't connect to your network, simply all of your other devices are continued to the internet, y'all tin try a power bicycle. Press and hold the ability button on your console for at least five seconds. One time the panel is completely off and the Xbox logo is no longer flashing, press and hold the dwelling house push on your controller to power it dorsum on.
  • Plough off your console, then reboot your modem and/or router. Afterwards your abode network has completely rebooted, power the console on and run into if yous can connect.
  • If yous're having bug with Wi-Fi, endeavour connecting your console to the internet via an Ethernet cable. If your console connects, then yous may demand to update your router'southward firmware. Check your router's instructions for how to update your firmware. (Many routers characteristic an abridged guide on the device). Follow the steps, and then power your console on and run across if y'all can connect wirelessly.
  • Even if you aren't online, your Xbox will automatically sign in to your primary account upon powering on. This ways that you tin can simply sign out and sign back in, which should prompt your Xbox I to connect again. Sometimes, this volition solve your outcome.

Kinect doesn't pair with console

microsoft xbox one review console kinect

Microsoft has discontinued the Kinect for Xbox One, as well as the adapter that allowed Xbox One S and Xbox 1 X users to plug it into their new machines. However, information technology's however technically supported by the panel, and legacy users tin run into problems with the peripheral not being recognized properly past the arrangement.

Possible solutions:

Microsoft has confirmed to several customers that the outcome is with the Kinect, and not the Xbox One itself. If that is the case, it at least means you may not have to ship your entire console in, but replacement Kinect sensors are getting quite expensive on the reseller market.

  • It should become without saying, but make sure the Kinect is physically connected to the Xbox One. Bold it is, make certain the connectedness is free of whatever obvious damage.
  • Try cycling your system. Turn off the Xbox One by holding the power string for five seconds, unplug the AC cord and the Kinect string, and then expect thirty seconds. Plug everything in and try again.
  • Contact Microsoft straight and arrange for a replacement Kinect.

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Source: https://www.digitaltrends.com/gaming/common-xbox-one-problems-and-how-to-fix-them/